Refund Policy

Last updated: 2026

ValiD8 Data provides paid access to public-record search reports and related lookup tools. Because a report displays digital information immediately after it is opened or unlocked, purchases are generally final once report access has been used.

Opened Reports

Once a report has been opened, unlocked, viewed, or otherwise accessed, we cannot refund that purchase. Report data is delivered digitally and may include third-party-sourced records that incur costs when searched or displayed.

Unused Purchases

If you purchased credits or access but did not open or unlock a report, you may contact us for review. Refunds for unused purchases are handled at our discretion unless a refund is required by law.

Duplicate Or Billing Errors

If you believe you were charged twice, charged the wrong amount, or experienced a payment error, please contact us as soon as possible. We will review confirmed duplicate charges or billing mistakes and correct them when appropriate.

Data Accuracy

Public-record and third-party data may be incomplete, outdated, or incorrect. A refund is not guaranteed because a report does not contain the information you expected or because the information differs from other sources.

How To Request Review

To request billing review, visit our Contact page and include the email address on your account, the approximate purchase time, and a short description of the issue. Please do not send full payment card details.

Related Policies

This Refund Policy should be read together with our Terms of Service and Privacy Policy.